Getting Started
What is so great about your paint?
We’re so glad you asked! We are certain that you'll love our paint once you use it, but let me tell you why!
First of all, Country Chic Paint is eco-friendly and pretty much odorless! This is a huge plus when you consider your health, your family and the environment. Secondly, the paint is super easy to use - there is little to no prep work and it dries really quickly! Thirdly, we love how easy it is to create a distressed look without using sanding tools… all you need is a wet cloth! Want to know more about distressing? Click here for more info!
Oh and we shouldn’t forget that you can get your paint mixed in ANY color! Yes, if you don’t find that perfect color on our site, we will create the perfect color just for you, just click here.
Is this a chalk-style paint?
In short, yes! The Country Chic Paint line includes two types of paint; Furniture & Home Decor Paint (chalk-based) and All-in-One Decor Paint (clay-based). Both cure to a durable, matte finish that can be easily distressed to create a shabby chic look, or left as is for a more modern finish.
To learn more about the differences between our two paint lines, please click here.
I need help picking or combining a color!
We would love to help! On this page you can see all our currently available paint colors. There are also some suggested layered color combinations. Feel free to get in touch with us if you’re looking for a specific suggestion for your project. We have found that the following neutral colors are always very popular: Vanilla Frosting, Liquorice, Simplicity and Cheesecake. These are our top sellers. If you want to use some color, we’d suggest trying Elegance, Bliss or Sage Advice as a great place to start!
To help you see what the actual paint colors look like, we offer hand painted color cards. You just pay a small shipping & handling fee and then you can see all our colors in your own space. And right now we are offering your $$ back in a credit towards your next order! Every room has different lighting and tones so the charts can be a real help when it comes to choosing that perfect color or color combination.
Need inspiration? Check out the inspiration page for color ideas, or stop by our blog for color ideas!
Is your paint and wax safe? Can I paint indoors?
Yes, it is one of the safest furniture paints on the market today. It is eco-friendly and doesn’t contain, toxins, or other hazardous ingredients. So this is a big plus for your health and the environment. No paint should ever be ingested, and as such, we recommend that you keep it out of reach of children.
Our furniture wax contains beeswax and other natural waxes and oils. It does NOT contain any mineral solvents and it is not flammable.
Both paint and wax can be used indoors, however, we always recommend to crack open a window for a bit of fresh air.
What are the VOC levels in your paint?
All of our products contain zero to ultra-low VOC levels so they're very environmentally friendly.
For full details of our VOC contents including downloadable reports, please click here.
I am so overwhelmed! Please help me get started!
We completely understand that starting your first project can be a little intimidating! That’s why we have created a lot of videos and tutorials for you to help you get started. Visit our tutorials page by clicking here.
Don’t be afraid and just start with a small project! You’ll see how easy and fun it really is!
Need some help with specific questions? Contact us anytime through our “live chat” option or email or call us! Our email address is hello@countrychicpaint.com and our phone number is 1-888-523-2360 (Mon-Fri 8:00 am - 4:30 pm Pacific Time).
How much paint do I need?
That’s a question that isn’t easy for us to answer as it depends on a lot of things. If you have just a small little project, such as a small stool or chair, you’ll likely get away with using just a 4 oz sample jar. For a dresser, you will want to get at least a pint size. Typically you will cover at least 60 square feet with a pint and 15 square feet with a sample jar.
To see some examples of just how far one jar of Country Chic Paint can go, check out this blog post!
Can I mix colors?
Yes, absolutely! You can mix any of our colors to create colors that are uniquely your own. Click here for a color mixing tutorial including a video that shows you exactly how to do it!
What do I do after painting my piece? Do I need to wax it?
Your projects will have a very chalky looking finish, and although you don’t need to finish with wax, some people prefer to finish their pieces with wax to give it a professional, protective coating. Our natural wax is completely safe and is made out of food-safe ingredients, so it’s very pleasant to work with. Our tinted waxes can give a beautiful effect to your project as well. There’s antiquing wax, white wax, gold wax and pearl wax for you to play with!
For outdoor projects and for table tops or kitchen cabinets we recommend finishing with Tough Coat to make it ultra-durable!
To see examples of all the different finishing products in our line and what they can do for your project, click here.
And just a little note: when you use a tinted wax on a sitting surface, make sure it is completely cured before you use it. Allow about 4 weeks before you sit on a dark waxed surface, otherwise you might end up with stained clothing.
Do you offer custom colors?
Yes, we sure do! For a small fee, we can create paint in a custom color for you. You can get ANY color you’ve got your mind set on! Yet another awesome thing we do for our customers! Simply order your custom color here.
Orders and Shipping
How can I purchase your products?
Easy: on our website! Yes, we will ship right to your door! Shipping is just $6.95 for all orders within the continental USA and Canada.
You can also order through one of our retailers, please see a complete list of retailers here.
If you have questions during the order process, feel free to call or email us. Click here for our contact info.
How much is shipping?
We offer a $6.95 flat shipping rate anywhere in Canada & the continental USA!
Don't forget to see if there's a Country Chic Paint retailer in your area as we would love for you to shop local if you can! Click here for the store locator.
Please note that these shipping rates are for retail customers only. For wholesale shipping rates, please contact us.
How soon will you ship out my order?
We strive to ship out all orders ASAP, which means they typically leave our warehouse within 1-2 business days.
All orders are shipped from our main warehouse in British Columbia.
Do you have any sales or discounts?
We offer starter packages to help you get started with your projects. Simply visit the online shop for our starter packages.
We don’t run sales very often, but the best way to stay informed is to get on our newsletter list. We’ll inform you of any special deals and contests through the newsletter, so make sure to subscribe! As a bonus you'll be entered in a monthly draw in which one lucky winner will receive a free starter package!
Can I change my order?
If you need to change your order after it has been placed, please email us immediately. We normally ship orders within 1-2 days of ordering, so if you need to make any changes, we can only accommodate you if your order hasn’t been packed or shipped yet. Please, email or call us and mention your order number.
Do you accept returns?
We are confident that you will LOVE our products. Because, we have no doubt that Country Chic Paint will be your new favorite paint, we want you to be able to try our products risk-free! If, for some reason, you are not 100% happy, please email us and we'll make it right.
Please note that we cannot guarantee our paint colors to match your monitor colors. If you need a specific color for your project, we recommend you order a color card before ordering any paint. We do not accept returns when you are unhappy with the color choice you made.
Where can I find info about becoming a retailer?
We would love to chat with you if you want to know more about carrying Country Chic Paint in your store. Simply go to the wholesale page, fill out the application, and we will be in touch!
Do you offer sample packages?
We offer starter packages to help you get started with your projects. Simply visit the online shop for our starter packages.
We also have sample packages available for prospective retailers! We understand that you want to make sure you love the product as much as we do before you decide to carry our line in your store. In order to be approved for a sample package, just fill out our wholesale application and one of our sales representatives will be in touch with you shortly.
Products and Projects
What kind of brushes should I use?
Our paint is water-based and doesn't contain any solvents. Therefore, natural bristle brushes are not recommended to use because they absorb water, which causes the bristles to flare or become too soft to paint effectively.
Our line of brushes was selected specifically for use with our paint and wax - they are made from a special blend of synthetic bristles which will allow you to easily apply the paint to your piece without noticeable brush strokes. These brushes are high-quality and will last you a very long time.
How should I prep my piece?
Most of the time, there is very little you need to do in terms of prep work. You do want to make sure that your piece is clean, dust-free and is mold-free.
If the piece has been painted before, make sure there is no loose or scaling paint (unless you don’t mind that the new coat will chip away). It all depends on the look you’re going for! If the surface is glossy, then we recommend you sand it lightly with 120 grit sandpaper so the paint adheres better.
Certain types of wood may cause the stain to bleed through to the paint, leaving it looking yellow or pink. To avoid this, you’ll need to apply a stain-blocking primer (such as Shellac) before you paint. If you’ve started painting already, you can also apply it over the paint, let it dry and continue painting with a new coat.
Before you start painting, always make sure the surface is dry and the temperature is approximately between 10°C (50°F) and 30°C (86°F). If it’s too hot the paint will dry too quickly and if it’s too cold or too humid the paint will take a long time to dry.
Please visit our Surface Prep Tutorial for detailed instructions!
How do I distress my piece? How can I create a shabby chic look?
One of the awesome things about our paint is that it is super easy to distress. You don’t even need sandpaper! Take a look at our distressing tutorial to see how it is done.
Do I have to distress my piece? I like a more modern look!
No. You are absolutely free to leave your piece untouched and not distress it! Just finish with wax after your final paint coat and you’ll have a stunning piece for your home!
Can I paint kitchen cabinets with Country Chic Paint?
Yes, our All-In-One Decor Paint is wonderful for painting kitchen cabinets! We have a tutorial available that shows you how to paint cabinets, so make sure to read and watch this tutorial before you start.
Can I use your paint & wax on outdoor pieces?
Our All-In-One Decor Paint is designed for outdoor furniture as well as indoor furniture, so yes, you can definitely use our paint outside! When you are putting your project in a covered area, then you don’t need to worry about using a top coat. However, if your piece is going to get rained on, we highly recommend finishing your project with Tough Coat so it will last a lot longer!
Wax isn’t recommended for outdoor use as the heat can melt the wax and you wouldn’t want a sticky piece of furniture, of course!
How do I finish a table top?
For table tops, as well as kitchen cabinets, we have developed Tough Coat, an extremely durable finish that provides excellent protection for table tops and kitchen cabinets. You'll find it at our retailers or in our online shop.
Here are some tips for working with Tough Coat:
- First of all, Tough Coat should be applied only to painted pieces that have dried for at least 24 hours. It might be better to wait a bit longer if you have painted several coats, or if it is cold or humid.
- Tough Coat (as well as the paint) needs to be stirred thoroughly before use.
- Do NOT shake the can, as this will incorporate air in the product and bubbles in the finish.
- You want to make sure that the temperature you are working in doesn't exceed 70F or 21C.
- Use a clean foam brush to apply Tough Coat.
- You also don't want to keep going back and forth over the same area. It is best to apply in long strokes and not go over the same section when it's started to dry (and it'll dry quickly).
- Make sure to apply a coat that is neither too thin or too thick. Too thin will mean that it'll look blotchy and too thick and you'll get drips.
- Try to apply only little pressure: too much pressure and it might start getting a bit foamy and bubbly.
- If it dries too quickly, you can add up to 5% water.
Should I use glaze or antiquing wax to give my piece a rustic, aged look?
The finishing product you choose will depend a bit on the look you’re trying to achieve, and also what the piece will be used for. Both antiquing wax and glaze are designed to give your piece age and depth, but they have different colors and very different application methods. Click here to see examples of antiquing wax and glaze or click here to watch our tutorial about the differences in our finishing products where you’ll not only see the various results, but we’ll also demonstrate the different application methods.
If you’re refurbishing a piece that will get a lot of traffic or heavy usage, we recommend using a glaze so that you can seal your work with Tough Coat to give it the best protection possible. Tough Coat cannot be applied over wax as it’s a water-based product that won’t adhere properly over an oily product like wax. If you’re project will not be used as heavily and you’d just like a nice, professional-looking finish, then antiquing wax may be the way to go!
When I paint something white, why does it turn pink/yellowish?
It’s so frustrating when that happens! Certain types of wood or nicotine residue, may cause the stain to bleed through to the paint, leaving it looking yellow or pink. To avoid this, you’ll need to apply a stain-blocking primer (such as Shellac) before you paint. If you’ve started painting already, you can also apply it over the paint, let it dry and continue painting with a new coat.
How do I care for my painted furniture?
We recommend cleaning your painted furniture and home decor with a slightly dampened cloth. If you have used wax on your piece, you’ll probably want to re-apply some wax every 6-12 months.
